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The term "whistleblowing" means any report made by any person concerning conduct (of any nature, including just omissions) by TIM Staff and / or third parties that does not comply/infringes laws and regulations, the Code of Ethics and the Organizational Model 231, as well as the system of rules and procedures in force within the Group, including but not limited to: the Policy for the Respect of Human Rights, the Tax Risk Management Procedure, the TIM Anti-Corruption Management System and the Group Anti-Corruption Policy.

The "Whistleblowing Procedure", which applies to all unlisted national companies of the TIM Group and to the two subsidiaries established under San Marino law, Telecom Italia San Marino S.p.A. and Telefonia Mobile Sammarinese S.p.A. and which forms a reference for the listed national companies and for the foreign ones, regulates the process of receiving, analyzing and handling the reports sent or transmitted by anyone, even in anonymous form.

The management of whistleblowing is carried out by TIM's Supervisory Board, with the support of the Audit Department of TIM S.p.A. or the Audit Function of the TIM Entity, if present, in compliance with the principles established by the International Standards for the Internal Audit profession and by the Code of Ethics issued by the Institute of Internal Auditors (IIA), as well as by the Code of Ethics and Conduct of the TIM Group.

To send or share any report, TIM makes available to anyone (employees, partners, customers, suppliers, consultants, freelance professionals, shareholders and, more generally, any third party who has information concerning the aforementioned conduct) the Whistleblowing Channel, which guarantees the total anonymity of the whistleblower, as indicated in the procedure, and assigns a unique ID code to each report entered, which allows the whistleblower to check its processing status.

It’s also possible to send allegations in paper form at:

Whistleblowing mailbox
Telecom Italia S.p.A.
Via Gaetano Negri, 1
20123 Milan

Download and consult the procedure


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