Digital and technological innovation can and must play a crucial role in supporting the community, which is why we provide practical support to social, cultural and educational initiatives and contribute to the spread of digital tools for solidarity purposes.
For almost 20 years TIM has been playing a fundamental role in supporting humanitarian, scientific or environmental projects of third sector associations, as well as national and international emergencies by means of charity SMS and landline phone calls.
Telephone fund-raising services for charities of social value are regulated by the Self-Regulatory Code, signed by all telephone operators.
The numbers that can be used for fund-raising – identified and regulated by the National Numbers Plan in the 455XY ranges ‒ are allocated to the Tertiary Sector and are listed as “special public numbers” without interconnection obligations. They are distinguished as either a permanent and temporary number:
- the numbers 455XY with X= 1, 2, 3, (30 numbers) are allocated on a permanent basis;
- the numbers 455XY with X= 0, 8, 9, (30 numbers) are allocated on a temporary basis.
The other ranges are reserved for future developments and for requests as they develop. As requested by the Department of Civil Defence, the numbers 45599 and 45500 are reserved for fund-raising initiatives related to emergencies and natural disasters.