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Digital Garage

The challenge of finding solutions and projects that improve TIM's company procedures and everyday life in the workplace

02/07/2023 - 03:00 PM

Transforming company procedures, identifying circular economy solutions, improving user experience, exploring new opportunities by enhancing the experience of colleagues. 

It is with these goals that TIM's Network, Operation & Wholesale function has launched Digital Garage, the internal challenge implemented with the help of the TIM Open Innovation program.

Throughout 2022, over 450 employees met virtually to share ideas and test new ways of collaborating, with a strong push toward informality, practicality and applicability for projects that will be implemented to improve company procedures and quality of life in the workplace.

Out of the 300 proposals received by the organisers, 5 were recognised on January 25th in areas ranging from artificial intelligence to increase the efficiency of the fibre network, to improving infrastructure projects, managing appointments and orders, and many more.

The spirit and guiding principles of the initiative have passed through to the other projects reviewed, with ideas actually useful in making procedures more efficient, increasing the sense of belonging, improving User Experience for external and internal clients, and supporting our company's sustainable growth with tangible actions.