TIM has expanded its sales network to cover the retail energy market, launching TIM Energia Luce e Gas powered by Poste Italiane in over 750 TIM stores from 29 September. The new services are designed to meet the needs of all households, with exclusive benefits for TIM customers. Specifically, electricity deals are tailor-made with the support of a TIM consultant based on the customer's actual consumption, using sustainable and certified electricity from 100% renewable sources.
“With TIM Energia powered by Poste Italiane, we are providing households with an essential service that is easy to understand and manage, adding a new element to our Customer Platform strategy. We want to provide cost stability, clear options, and a focus on sustainability, building on customers’ trust in us,” says Andrea Rossini, Chief Consumer, Small & Medium and Mobile Wholesale Market Officer at TIM. “We are committed to providing an integrated response to all customer needs through a quality offering that spans entertainment to advanced connectivity services, Artificial Intelligence, the cloud, cybersecurity, and financial and insurance solutions.”
Details of TIM Energia powered by Poste Italiane
TIM Energia Luce offers a fixed monthly payment option for electricity supplies, tailor-made and calculated based on the previous year's consumption. The aim is to stabilise spending and protect the household budget from market fluctuations. At the end of the year, the new instalment plan is calculated based on actual consumption. The price of the electricity is set per kWh and remains frozen for 12 months.
TIM Energia Gas, on the other hand, is priced based on the variable cost of the raw material indexed to the VTP (Virtual Trading Point, which sets wholesale gas prices), plus a supplier margin that is locked for 12 months. This will ensure transparency and automatically adjusts the price of the raw material to fluctuations in the Italian gas market.
A focus on sustainability is an integral part of the new offering. The electricity supplied comes 100% from certified renewable sources, while the CO₂ emissions associated with the gas supply are fully offset. The combination of fixed power prices and environmental protection allows households to better plan their energy spending, reduce their exposure to price volatility and, at the same time, contribute to more responsible consumption.
Special promotions are planned for the launch of the service. New customers who sign up at the same time for TIM WiFi Casa, TIM TV and TIM mobile, along with TIM Energia Luce and Gas plans, can receive discounts of up to 190 euros over 12 months, split into instalments on their TIM or TIM Energia bills. For existing TIM customers, the discount is 65 euros/year if they activate electricity only (or gas only), and doubles to 130 euros/year if they switch to both.
Customers who choose to have “everything” with TIM will be able to access additional benefits thanks to simple and integrated all-inclusive plans: WiFi, Ultra 5G, TimVision content, priority assistance on the 187 helpline, latest-generation smartphones, and TIM Energia offers.
The MyTIM App will allow customers to view bills, check monthly usage data and change their meter power. The helpline on 800.800.187 will also be available to TIM Energia customers. Further information will be available at launch on tim.it and at authorised TIM stores.
TIM Press Office
timpressoffice@telecomitalia.it
www.gruppotim.it
Rome, 22 September 2025
