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Activities intended to verify the sustainability performance level of common suppliers and sub-suppliers continued in 2019 in the framework of the Joint Audit Cooperation (JAC) initiative, in accordance with the memorandum of understanding signed at the end of 2009 by TIM, Orange and Deutsche Telekom. Proximus, KPN, Swisscom, Vodafone Group subsequently joined the initiative in 2011; Telenor and Telia Company in 2012; Verizon in 2013; AT&T, Telefónica and Rogers in 2016; MTS, Telstra and Veon in 2018 and Elisa OYJ in 2019.

Between 2010 and -2019, thanks to the gradual increase in the number of members of JAC, 639 audits[1]  were carried out – 124 in 2019 alone - in the production plants (suppliers and sub- suppliers) located in Asia, Central and South America, North Africa and Europe. The checks were carried out through international specialized companies selected by competitive tender and related to a total of more than 1,326,000 workers. The suppliers included in the audit campaigns belonged to the user devices and appliances, network appliances and IT equipment production sectors.

The tables below show the non-conformities recorded during audits on Group suppliers, including those relating to Human Rights.

(1) 348 of whom were TIM suppliers (40 in 2019 alone). The total number of audits may be affected by the presence of some audits conducted over two years. 

JAC AUDITS
Type of non-conformityNumber of non conformities detected in 2019Number of non conformities detected in 2018Number of non conformities detected in 2017

Environment

49 (19)30 (22)

38 (32) 

Discriminations

7 (2)2(2)

11 (10) 

Business ethics

27 (4)28 (24)53 (48)

Forced labour

8(0)3 (2)7 (3)

Child labour

7 (1)3 (3)4 (4)

Freedom of association

5 (1)2 (2)3 (2)

Working hours

46 (18)38 (27)60 (46)

Salaries

16 (3)7(6)21 (22)

Disciplinary proceedings

0 (1)1 (0)3 (1)

Health and safety

103(51)105 (77)

182 (142)

  • (data relating to suppliers also operating for the Brazil BU is given in brackets)

JAC AUDITS -  NON-CONFORMITIES DETECTED
Type of non-conformityNumber of non conformities detected in 2019Number of non conformities detected in 2018Number of non conformities detected in 2017

Business Ethics

546491

401

Child & Juvenile Labour

11199

89

Disciplinary proceedings

353230

Discriminations

205193130

Environment

483390279

Forced labour

847062

Freedom of sssociation

484131

Health and safety

1,6771,4361,147
Salaries222181135
Working hours564475371

Total non-conformities detected*

3,9753,4082,675
  • * Cumulative data: base year 2010

JAC AUDITS -  NON-CONFORMITIES CLOSED
Type of non-conformityNumber of non conformities detected in 2019Number of non conformities detected in 2018Number of non conformities detected in 2017

Business Ethics

502408

320

Child & Juvenile Labour

10394

82

Disciplinary proceedings

353124

Discriminations

1965634

Environment

404278191

Forced labour

736254

Freedom of sssociation

413427

Health and safety

1,4871,198925
Salaries181142116
Working hours469363277

Total non-conformities detected*

3,4912,6662,050
  • * Cumulative data: base year 2010