On these issues, the Group interacts with the following stakeholders:
- The OAOs (Other Authorized Operators) and ISPs (Internet Service Providers) for the supply and subsequent marketing of network infrastructures and services, large and small alternative telecommunications operators, landline and mobile networks;
- the Italian Communications Authority (AGCOM);
- the Italian Competition and Market Authority (AGCM);
- associations, federations and trade associations:
in Italy: Confindustria, CD Digital Confindustria, Asstel, Assinform, Ugo Bordoni Foundation, Audio and ICT District, FRT (Radio and Television Federation), HD Forum (High Definition Forum), DGTVì (the national association for terrestrial digital broadcasting), Auditel, CNID (Italian National Digital Committee);
in the world: ETNO (European Telecommunications Network Operators’ Association), EIF (European Internet Foundation), EABC (European-American Business Council), ITU (International Telecommunication Union), EITO (European Information Technology Observatory), BIAC (Business and Industry Advisory Committee), BEREC (Body of European Regulators for Electronic Communications), GeSI (Global e-Sustainability Initiative).
In TIM, we want to promote fair competition that serves our interests and those of all the other market operators, customers and stakeholders in general: we do that by working on and participating in initiatives and projects in collaboration with our competitors, in managing technical working groups and in the activities of the business associations.
The organisational and administrative separation of our commercial departments from Wholesale Market - the Department of TIM that operates as a commercial reference point for the other licensed operators and for the ISPs (Internet Service Providers) - ensures that the principles of equality of treatment and non-discrimination set out in competition law are respected.
TIM operates and interacts with AGCom (the Italian Communications Authority) to achieve simple, effective and symmetrical regulation.
In the context of safeguarding competition and the consumer, TIM interacts with the AGCM (the Italian Competition Authority) both to request information or make complaints, or with cases being examined by the Authority.
As for the issue of competition, we believe it is fundamental to create the right cultural approach, inside our company: for this reason we have promoted an online training programme in which several thousand people have been involved since 2010. This training programme has been accompanied and completed by a specific programme of compliance with competition law.
But training is not enough, it takes more. And from this perspective, the Group’s Board of Directors approved a New Equivalence Model in 2015. This puts the commercial departments of TIM on a par with the other Operators, ensuring full equality of treatment inside and outside the company.
Activities in Brazil
In Brazil, TIM Brasil works with and actively participates in the activities of:
- ANATEL (Agência Nacional de Telecomunicações), the Brazilian market and competition authority
- CADE (Conselho Administrativo de Defesa Econômica), the body that is responsible for regulating the telecommunications industry
- other bodies, including: ABR Telecom (Brazilian Association of Telecommunications Resources), EAD (“Entidade Administradora da Digitalização de Canais TV e RTV”), TelComp (Brazilian Competitive Telecommunications Association), SINDITELEBRASIL (TLC operators National Syndicate) and GSMA