TIM is committed to finding solutions to reduce staff commuting and business trips. In addition to proposed flexible working days, it provides its employees with "VAI On Line" and Smart On Line (launched in 2017) audio and video conferencing services, for both TIM and Group companies; their use shows a recorded increase of 68% in 2019 compared to 2018. Details as follows:
- VAI On Line: 21,995 video conferences held by TIM and other Group companies;
- VAI On Line: 56,817 audio conferences held by TIM and other Group companies;
- Smart On Line: 193,686 audio/video conferences held by TIM.